Confirm your model
Confirm Wi-Fi Gateway 3 on the unit. The older Viasat Wi-Fi Gateway has a different light chart and connection arrangement.
How it connects
- Installed satellite system Installed feed
- Network Power Adapter Ethernet to WAN
- Wi-Fi Gateway 3
The installed satellite feed reaches a separate Network Power Adapter, then Ethernet runs to the Gateway 3 WAN port. Check both devices’ power and the router-side Ethernet before changing any installed coax.
Lights and messages
- Record the Gateway 3 status lights and whether the Wi-Fi network appears. Use Viasat’s Gateway 3 FAQ for the matching light meanings.
A light is one clue, not a complete diagnosis. Match the indicator’s label and the on-screen message.
Before buying parts
- Confirm replacement Gateway 3 or Network Power Adapter through Viasat. A generic Wi-Fi extender cannot repair an offline satellite link.
These are compatibility notes and official reference links. Confirm the fault and exact part before buying.
Model-specific parts: start with the official source
Confirm the exact model and part number with the manufacturer or provider before buying any replacement part or accessory.
Check the model and official instructions ↓