Applies to: Beam OC800, original USRMAN006606 printed page 60. Not an Oceana 400 or IsatDock code table.
Match your symptom
| What you see | What to do next |
|---|---|
| Record steady or alternating colors | Steady green indicates registered and able to place a call. Flashing green has other meanings, including an active call or transceiver upgrade mode; do not classify every green pattern as idle readiness. |
| Separate antenna and system alarms | Alternating red/yellow identifies a short on the SAT antenna input; red/green identifies the GPS antenna input; red/yellow/green identifies a system error. These are installer fault areas, not instructions to replace a specific part. |
| Preserve configuration and wiring | Record the OC800 label and whether a call or authorised upgrade was in progress. Do not interrupt an upgrade, reset the terminal or disconnect powered antenna cables as a trial. Ask qualified service to investigate alarms. |
Work through these checks
Record steady or alternating colors
Steady green indicates registered and able to place a call. Flashing green has other meanings, including an active call or transceiver upgrade mode; do not classify every green pattern as idle readiness.
What the result means: Capture the actual pattern.
Separate antenna and system alarms
Alternating red/yellow identifies a short on the SAT antenna input; red/green identifies the GPS antenna input; red/yellow/green identifies a system error. These are installer fault areas, not instructions to replace a specific part.
What the result means: Escalate the recorded sequence.
Preserve configuration and wiring
Record the OC800 label and whether a call or authorised upgrade was in progress. Do not interrupt an upgrade, reset the terminal or disconnect powered antenna cables as a trial. Ask qualified service to investigate alarms.
What the result means: Provide observations, not an assumed repair.
When to stop and get help
For antenna-short or system-error sequences, stop routine testing and use qualified service.
What to tell support
OC800 label; Status colors and timing; call/upgrade state; onset of symptom.
Original troubleshooting guidance based on the official sources below. Menu names can change. This is an independent guide, not a manufacturer service bulletin or a bench-tested repair.