Confirm your model
Sky Q Mini receives programmes through the main Sky Q box. It is not the Sky Q Hub broadband router.
How it connects
- Main Sky Q Local network
- Sky Q Mini HDMI
- TV
Compare the same channel at the main box. If it works there, describe the fault as Mini-only when contacting support. Keep dish adjustments out of that first check.
Lights and messages
- Note the light and screen message together. No receiver menu points to a different check than a visible Mini connection error.
A light is one clue, not a complete diagnosis. Match the indicator’s label and the on-screen message.
Before buying parts
- Confirm the main box, subscription and proposed Mini with Sky before buying equipment. More hardware is not a diagnosis for a room-only fault.
These are compatibility notes and official reference links. No affiliate links are active. Confirm the fault and exact part before buying.
