Applies to: The PDF cover identifies DSI86 HD. Despite its Freesat selector filename, this is not the Sagem DTR94 hard-disk recorder. Recording in this manual uses a connected VCR/DVD recorder.
Match your symptom
| What you see | What to do next |
|---|---|
| Identify the external recorder | Match DSI86 HD on the label and identify the connected VCR/DVD recorder. The manual describes recording to that separate device; its USB and Ethernet ports are marked for future use. Do not treat the receiver as a DTR94 hard-disk recorder or assume USB recording support. |
| Compare both schedules | Read the existing TIMER entry: channel, date, start/end time and repetition. Printed page 26 requires the external recorder to record at the same time as the receiver. A receiver reservation alone is not a saved programme. Note discrepancies without deleting either device’s schedule. |
| Check standby and reservation evidence | The manual requires the receiver to remain in remote-controlled standby rather than switched off at the scheduled time. A guide timer symbol and Reservation entry confirm scheduling, not that the external recorder captured video. Check the recorder’s own result and keep the original timer evidence for support; do not reset the receiver to repair a missing external recording. |
Work through these checks
Identify the external recorder
Match DSI86 HD on the label and identify the connected VCR/DVD recorder. The manual describes recording to that separate device; its USB and Ethernet ports are marked for future use. Do not treat the receiver as a DTR94 hard-disk recorder or assume USB recording support.
What the result means: Preserve timers and existing recordings. Do not factory-reset, install a hard drive or disconnect powered dish/recorder cables as a trial. For changes to physical connections, follow both devices’ power-disconnection instructions.
Compare both schedules
Read the existing TIMER entry: channel, date, start/end time and repetition. Printed page 26 requires the external recorder to record at the same time as the receiver. A receiver reservation alone is not a saved programme. Note discrepancies without deleting either device’s schedule.
What the result means: Preserve timers and existing recordings. Do not factory-reset, install a hard drive or disconnect powered dish/recorder cables as a trial. For changes to physical connections, follow both devices’ power-disconnection instructions.
Check standby and reservation evidence
The manual requires the receiver to remain in remote-controlled standby rather than switched off at the scheduled time. A guide timer symbol and Reservation entry confirm scheduling, not that the external recorder captured video. Check the recorder’s own result and keep the original timer evidence for support; do not reset the receiver to repair a missing external recording.
What the result means: Preserve timers and existing recordings. Do not factory-reset, install a hard drive or disconnect powered dish/recorder cables as a trial. For changes to physical connections, follow both devices’ power-disconnection instructions.
When to stop and get help
Preserve timers and existing recordings. Do not factory-reset, install a hard drive or disconnect powered dish/recorder cables as a trial. For changes to physical connections, follow both devices’ power-disconnection instructions.
What to tell support
The DSI86 HD timer is part of an external VCR/DVD recording setup. Check both devices’ schedules and the receiver’s standby state before looking for an internal recording or disk fault.
Original troubleshooting guidance based on the official sources below. Menu names can change. This is an independent guide, not a manufacturer service bulletin or a bench-tested repair.