Applies to: SAILOR6110 mini-C GMDSS with SAILOR6018 message terminal and SAILOR3027 antenna; user manual98-154172-B. Not the older6006 display or FleetBroadband150. These are routine observation checks for the authorized onboard operator.
Match your symptom
| What you see | What to do next |
|---|---|
| Read current status | Read the6018 status icon and active warnings before attributing a failure to satellite coverage. A missing local antenna connection, no network login and an old cleared event are different conditions. |
| Separate local connection from signal | Follow the vessel’s operational procedures. Do not press Distress or run distress tests as troubleshooting; preserve operational communications. Do not clear logs, change ocean region, manually overwrite position, update firmware or interrupt power as a trial. Installation, damaged cables and persistent critical errors need authorized service. |
| Preserve event evidence | Read the6018 status icon and active warnings before attributing a failure to satellite coverage. A missing local antenna connection, no network login and an old cleared event are different conditions. |
Work through these checks
Read current status
Manual pages91–92: green check means logged in without warnings/errors; triangle means pending warning; red cross means critical error. Select the icon or press F1 to view active warnings and errors. Record full wording.
What the result means: Read the6018 status icon and active warnings before attributing a failure to satellite coverage. A missing local antenna connection, no network login and an old cleared event are different conditions.
Separate local connection from signal
Pages89–90 distinguish weak satellite signal from no connection between6018 and3027. For the latter, the manual identifies the CAN cable path. Observe accessible connections and visible damage without unplugging an operational safety system. For weak signal, note obstructions from a safe location and ask authorized service to assess the installation; do not substitute FleetBroadband wiring.
What the result means: Follow the vessel’s operational procedures. Do not press Distress or run distress tests as troubleshooting; preserve operational communications. Do not clear logs, change ocean region, manually overwrite position, update firmware or interrupt power as a trial. Installation, damaged cables and persistent critical errors need authorized service.
Preserve event evidence
From the active list, open Event log. Its100-event history includes informational entries and cleared warnings/errors, so a historical entry does not prove a current fault. Record current icon, active wording, relevant timestamps and installed unit labels for the dealer. Closing a popup does not clear a fault: its icon remains while the problem persists.
What the result means: Read the6018 status icon and active warnings before attributing a failure to satellite coverage. A missing local antenna connection, no network login and an old cleared event are different conditions.
When to stop and get help
Follow the vessel’s operational procedures. Do not press Distress or run distress tests as troubleshooting; preserve operational communications. Do not clear logs, change ocean region, manually overwrite position, update firmware or interrupt power as a trial. Installation, damaged cables and persistent critical errors need authorized service.
What to tell support
Read the6018 status icon and active warnings before attributing a failure to satellite coverage. A missing local antenna connection, no network login and an old cleared event are different conditions.
Original troubleshooting guidance based on the official sources below. Menu names can change. This is an independent guide, not a manufacturer service bulletin or a bench-tested repair.