Confirm your model
Read DRX890W on the equipment label. This legacy Sky+HD box and its two satellite inputs differ from Sky Q; do not apply Sky Q LNB or menu instructions.
How it connects
- Installed minidish Satellite input cables
- Sky+HD DRX890W HDMI
- TV
The official guide identifies Dish Input 1 and Dish Input 2 on the rear panel. Keep the installed cable arrangement; do not move plugs between ports as an initial test, especially on a communal system.
Lights and messages
- “No satellite signal” is a receiver reception message, not proof that the TV HDMI or home internet is down. Note whether one channel or all channels fail.
- Recording and Planner warnings are separate from signal loss. Do not perform a full system reset when you want to preserve recordings.
A light is one clue, not a complete diagnosis. Match the indicator’s label and the on-screen message.
Before buying parts
- Sky+HD is legacy equipment. Ask Sky or a qualified installer about service and compatible replacement before buying a receiver or LNB. A Sky Q-only LNB is not a drop-in repair.
These are compatibility notes and official reference links. Confirm the fault and exact part before buying.
Model-specific parts: start with the official source
Confirm the exact model and part number with the manufacturer or provider before buying any replacement part or accessory.
Check the model and official instructions ↓