English
EnglishEspañolFrançaisالعربيةDeutschPortuguêsItaliano

Your country is detected for each new visit. You can choose your country and language.

RV & marine · International equipment

SAILOR500/250 FleetBroadband · Rev J

Compare Terminal and Antenna lights separately. Satellite tracking, network registration and the local LAN link are different stages; a green antenna light alone does not identify where a data failure begins.

Troubleshoot this model →Open official guide ↓

Confirm your model

SAILOR500/250 FleetBroadband, including19-inch rack version, original manual98-125645-J (2018), printed pages213-217. Match installed revision; not FleetBroadband150, mini-C or EXPLORER.

How it connects

  1. FleetBroadband terminal SAILOR500/250 FleetBroadband, including19-inch rack version, original manual98-125645-J (2018), printed pages213-217. Match installed revision; not FleetBroadband150, mini-C or EXPLORER.
  2. Exact500 or250 antenna
Simplified signal path, not an installation or rewiring diagram. Follow the linked manual for power connections, grounding and your exact hardware revision.

Compare Terminal and Antenna lights separately. Satellite tracking, network registration and the local LAN link are different stages; a green antenna light alone does not identify where a data failure begins.

Lights and messages

  • Compare Terminal and Antenna lights separately. Satellite tracking, network registration and the local LAN link are different stages; a green antenna light alone does not identify where a data failure begins.

A light is one clue, not a complete diagnosis. Match the indicator’s label and the on-screen message.

Before buying parts

  • Observe from the authorized onboard interface. Keep away from transmitting antennas and preserve vessel communications. Do not open units, disconnect operational cables, clear events or reset configuration. Persistent red indicators require the distributor to review the captured event.

These are compatibility notes and official reference links. Confirm the fault and exact part before buying.

Model-specific parts: start with the official source

Confirm the exact model and part number with the manufacturer or provider before buying any replacement part or accessory.

Check the model and official instructions ↓