Confirm your model
Check G11 and blue subscriber card against CANAL+’s manual. The black-card decoder has a separate document; do not interchange card instructions.
How it connects
- Installed dish or Internet box Satellite coax / network
- CANAL+ G11 HDMI
- TV · HDMI
G11 can receive channels by satellite or Internet, depending on its setup. Record the active reception mode before diagnosing a partial channel loss. Keep existing SAT inputs and card arrangement unchanged.
Lights and messages
- A working menu or streaming app does not prove the satellite tuner works. Compare one available live satellite channel and the affected channel, then note CANAL+’s exact message.
A light is one clue, not a complete diagnosis. Match the indicator’s label and the on-screen message.
Before buying parts
- The blue card belongs with the matching CANAL+ decoder. Ask CANAL+ before replacing the card or buying a satellite splitter, LNB or power supply.
These are compatibility notes and official reference links. Confirm the fault and exact part before buying.
Model-specific parts: start with the official source
Confirm the exact model and part number with the manufacturer or provider before buying any replacement part or accessory.
Check the model and official instructions ↓