Applies to: Sagem DTR94 HD Freesat+ recorder; manual 253271393-B. Not the DSI86 external-recorder timer.
Match your symptom
| What you see | What to do next |
|---|---|
| Read INFORMATION first | Read signal, recorder software and disk information separately before changing anything. Formatting and factory reset have different consequences. |
| Check existing recordings and inputs | Do not format, reset, delete recordings or open the recorder as a diagnostic trial. Preserve the library and schedules. Follow the manual’s standby and disconnection precautions before moving equipment or changing cables. |
| Avoid confusing reset with format | Do not format, reset, delete recordings or open the recorder as a diagnostic trial. Preserve the library and schedules. Follow the manual’s standby and disconnection precautions before moving equipment or changing cables. |
Work through these checks
Read INFORMATION first
Printed page 23: INFORMATION > SIGNAL describes the currently watched programme; RECORDER shows software; HARD DISK shows disk information. Record each screen and the failing channel/time. A signal reading is not a disk-health diagnosis.
What the result means: Read signal, recorder software and disk information separately before changing anything. Formatting and factory reset have different consequences.
Check existing recordings and inputs
Read LIBRARY and existing TIMER entries without deleting them. Page 29 makes simultaneous recording dependent on two satellite inputs. Note whether one or two feeds are installed; do not move powered cables. Recording capacity depends on disk and programme, so do not assume every DTR94 has the same capacity.
What the result means: Do not format, reset, delete recordings or open the recorder as a diagnostic trial. Preserve the library and schedules. Follow the manual’s standby and disconnection precautions before moving equipment or changing cables.
Avoid confusing reset with format
Pages 20–21: FORMAT HARD DISK DRIVE erases library recordings while retaining channels/settings. FACTORY RESET removes channels/settings while retaining library recordings. Neither is an observation check. Exit these actions and give the retailer the recorded information before considering a destructive operation.
What the result means: Do not format, reset, delete recordings or open the recorder as a diagnostic trial. Preserve the library and schedules. Follow the manual’s standby and disconnection precautions before moving equipment or changing cables.
When to stop and get help
Do not format, reset, delete recordings or open the recorder as a diagnostic trial. Preserve the library and schedules. Follow the manual’s standby and disconnection precautions before moving equipment or changing cables.
What to tell support
Read signal, recorder software and disk information separately before changing anything. Formatting and factory reset have different consequences.
Original troubleshooting guidance based on the official sources below. Menu names can change. This is an independent guide, not a manufacturer service bulletin or a bench-tested repair.