Your country is detected for each new visit. You can choose your country and language.
Satellite TV
DTVS
Manuals & support
DTVS is the DTV Solutions brand on the New Zealand site; this guide covers the original Smart1 satellite receiver, not SMART1R, and does not promise current app or broadcast compatibility.
International equipment0 source links
About this provider
Products and services
DTVS · Television receivers and related equipment
Equipment focus in this directory: DTVS is the DTV Solutions brand on the New Zealand site; this guide covers the original Smart1 satellite receiver, not SMART1R, and does not promise current app or broadcast compatibility.
Service and equipment scope: Satellite receiver and product support
Start with TV input and the receiver menu before interpreting a signal bar. Match the tuner’s satellite, LNB and single-cable settings to the existing installation using the official manual. Back up recordings and channel lists before any documented software work. Never install firmware for a similarly named box, change shared user bands, or assume a generic remote code works for this hardware revision.
Before contacting support, record the exact model, hardware revision, displayed error and when the fault began. Keep passwords, subscriber numbers, terminal identifiers and precise location private. Share them only through the provider’s secure support channel.
This is an independent directory entry. Official links identify the publisher; they do not certify a repair, guarantee service at your address, or imply a partnership. Document titles remain in their original language.
Official sources
Original documents stay with the manufacturer. Choose your model and the document language before opening a manual.