Confirm your model
Telstra Smart Modem 3 with Starlink Standard Actuated and an Ethernet adapter, as shown in Telstra Guide 14. Not the newer Smart Modem 4 / Starlink Gen 3-router diagram.
How it connects
- Standard Actuated kit Telstra Smart Modem 3 with Starlink Standard Actuated and an Ethernet adapter, as shown in Telstra Guide 14. Not the newer Smart Modem 4 / Starlink Gen 3-router diagram.
- Starlink Ethernet adapter
- Telstra Smart Modem 3
Match the Ethernet adapter installation before treating missing Starlink Wi-Fi or a working 4G connection as evidence that the satellite path is healthy.
Lights and messages
- Match the Ethernet adapter installation before treating missing Starlink Wi-Fi or a working 4G connection as evidence that the satellite path is healthy.
A light is one clue, not a complete diagnosis. Match the indicator’s label and the on-screen message.
Before buying parts
- Preserve the installed configuration and do not factory-reset either box to restore a missing Wi-Fi name. Do not interrupt active calls or connected alarms. If medical, fire, security or lift equipment depends on this connection, confirm compatibility with its provider before changing the setup. Inspect only safely accessible indoor cables; use an installer for elevated antenna work.
These are compatibility notes and official reference links. Confirm the fault and exact part before buying.
Model-specific parts: start with the official source
Confirm the exact model and part number with the manufacturer or provider before buying any replacement part or accessory.
Check the model and official instructions ↓