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Satellite TV · New Zealand

New Sky Box (white, New Zealand)

Match the white New Sky Box shown in Sky New Zealand’s quick-start guide, with SAT IN1, SAT IN2, NETWORK and HDMI on its rear. Do not apply UK Sky Q, Sky Pod or older black-box instructions. Confirm your account’s delivery setup with Sky before changing it.

Troubleshoot this model →Open official guide ↓

Confirm your model

Match the white New Sky Box shown in Sky New Zealand’s quick-start guide, with SAT IN1, SAT IN2, NETWORK and HDMI on its rear. Do not apply UK Sky Q, Sky Pod or older black-box instructions. Confirm your account’s delivery setup with Sky before changing it.

How it connects

  1. Installed satellite lead SAT IN1 in the official satellite setup
  2. White New Sky Box HDMI to selected TV input
  3. TV HDMI input
Simplified signal path, not an installation or rewiring diagram. Follow the linked manual for power connections, grounding and your exact hardware revision.

The quick-start diagram directs the existing satellite lead to SAT IN1 and HDMI to the matching TV input. NETWORK is the Ethernet connection to the router; wireless setup is an alternative in the on-screen setup. These are separate paths. Stop recordings and disconnect power before checking accessible connectors. Never use a splitter or alter shared-building wiring based only on this diagram.

Lights and messages

  • TV input and local menu: The TV must use the HDMI socket connected to the box. A missing local menu calls for display-path checks before satellite reception checks.

A light is one clue, not a complete diagnosis. Match the indicator’s label and the on-screen message.

Before buying parts

  • Supplied voice remote: The quick-start guide describes removing the battery pull tab for initial automatic pairing. That is a first-install step, not a universal re-pairing command for an already used remote.
  • Original power supply: Use the supplied model-matched power supply. A connector that fits does not prove electrical compatibility.

These are compatibility notes and official reference links. Confirm the fault and exact part before buying.

Model-specific parts: start with the official source

Confirm the exact model and part number with the manufacturer or provider before buying any replacement part or accessory.

Check the model and official instructions ↓