Confirm your model
Ariva ATV Combo / ATV TT;Android;English filename v4;35 PDF pages;≠Enigma2/Ariva 4K/9000
How it connects
Match Ariva ATV Combo or ATV TT and record which operating system actually starts. Ferguson’s English v4 manual explicitly describes Android, not Enigma2; different menus are not evidence that the receiver is broken. Its rear-panel diagram labels connector 1 as terrestrial on Combo but satellite on TT, while connector 3 is Satellite IN on both. Identify the labels with power isolated; do not exchange live antenna feeds. In Android, distinguish Live TV from the separate IPTV player and other apps. A working app proves neither satellite reception nor the correct LNB/switch setup. Observe the existing Home > Setup > Config > Service Scan satellite page to record the satellite, LNB type and switch; do not press the scan/start action or change the motor/shared-system configuration. Keep network and broadcast errors separate and preserve recordings, app data and current software. Do not switch OS, flash Enigma2, reset, install drivers or delete channel lists just to identify the fault.
Before buying parts
These are compatibility notes and official reference links. Confirm the fault and exact part before buying.
Model-specific parts: start with the official source
Confirm the exact model and part number with the manufacturer or provider before buying any replacement part or accessory.
Check the model and official instructions ↓