Applies to: STRONG SRT 7002 · Original English user manual;27pages;cover production timestamp26Jun201217:35;publication date and revision not stated
Work through these checks
01 · STRONG SRT 7002
Match the exact model, product code and manual edition. Record the existing connections, status indicators and displayed error without changing them. Preserve settings and stored data; do not reset, flash software, format storage or alter wiring as a first check. Keep account details, device identifiers and precise location private.
02 · SRT 7002 / SAT IN / SAT OUT / DTV/VCR / INFO / Information / Auto Standby / Restore Factory Default / DiSEqC1.2 / Move Auto
Use this 27-page STRONG original only for SRT 7002, not 7007/7008/7010. The cover production stamp is 26 Jun 2012 17:35; publication date and revision are not stated. SAT IN receives the dish feed; SAT OUT loops it to another receiver. Record the existing setup and safely isolate powered connections before touching the feed. For missing picture or sound, check the TV input and whether DTV/VCR selected VCR SCART instead of receiver video. Press INFO twice in viewing mode to record transponder and signal-strength evidence; strength alone does not establish correct reception. Information shows model, software and hardware details. Automatic standby after about three hours may be Auto Standby rather than supply failure. For a scrambled-channel message, compare an available unencrypted channel. Preserve LNB and switch settings: DiSEqC1.2 and Move Auto can initiate motor movement. Avoid voltage changes, dish realignment, software updates and Restore Factory Default as first checks; that reset deletes channels and settings. Do not open the receiver. Protect site identifiers. This STRONG-authored original is hosted by retailer Emimikos, not a verified manufacturer download endpoint; historical examples do not promise current compatibility.
When to stop and get help
Do not continue these checks in unsafe conditions. For immediate danger, use local emergency services and the device’s emergency instructions. Otherwise, contact your provider or a qualified technician.
What to tell support
Write down your exact model, service provider and on-screen message. Photograph the existing connections for your own reference before changing anything.
Original troubleshooting guidance based on the official sources below. Menu names can change. This is an independent guide, not a manufacturer service bulletin or a bench-tested repair.