Applies to: PROMAX SATHUNTER+ · 0MI1796;manual1.2;September2026;firmwarev4.6.246 reference;27pages
Work through these checks
01 · PROMAX SATHUNTER+
Match the exact model, product code and manual edition. Record the existing connections, status indicators and displayed error without changing them. Preserve settings and stored data; do not reset, flash software, format storage or alter wiring as a first check. Keep account details, device identifiers and precise location private.
02 · SATHUNTER+ / DETECT / IDENTIFY / ADJUST / SNR / MER / LNB NOT DETECTED / LNB SHORT CIRCUIT / AUTO POWER OFF
Match SATHUNTER+ to PROMAX manual 1.2, September 2026, firmware reference v4.6.246. Record existing readings: DETECT shows power, not satellite identity; IDENTIFY depends on stored active test points, not every satellite. Orbital information comes from the broadcaster, and DSS lacks transport-stream information. In ADJUST, SNR without lock is not MER; keep strength separate from quality and allow readings to settle. LNB NOT DETECTED means power below the configured threshold, not proof of a failed LNB. LNB SHORT CIRCUIT can reflect a voltage dip or excessive load; safely isolate powered feeds before cable inspection, without repeated live reconnection. AUTO POWER OFF can explain shutdown after five idle minutes. Preserve configuration; no dish movement, motor tests, voltage changes, resets, updates, calibration, fuse or battery work. Never interrupt a known update. Protect site/user identifiers; no current service compatibility is promised.
When to stop and get help
Do not continue these checks in unsafe conditions. For immediate danger, use local emergency services and the device’s emergency instructions. Otherwise, contact your provider or a qualified technician.
What to tell support
Write down your exact model, service provider and on-screen message. Photograph the existing connections for your own reference before changing anything.
Original troubleshooting guidance based on the official sources below. Menu names can change. This is an independent guide, not a manufacturer service bulletin or a bench-tested repair.