Applies to: Emitor Satlook Color HD · Updated August 1, 2013
Work through these checks
01 · Emitor Satlook Color HD
Match the exact hardware, tuner standard and manual. Keep LNB feed and TV/AV display connections distinct. Preserve saved channel plans and transponders.
02 · SR / SNR / MER / CB/UCB / DVB-S2
On Color HD, record Digital Mode modulation, SR, SNR, MER, CB/UCB and lock time, plus NIT/Network ID/TSID when available. Its DVB-S2 BER is estimated from SNR rather than the DVB-S pre-Viterbi calculation. Automatic Search +/- can miss low-symbol-rate carriers; failure to lock during automatic search does not by itself establish a faulty dish or LNB. Preserve units and the configured transponder.
03 · RF
Read level, quality or error measurements together with lock and the selected transponder. Compare only unchanged units and settings at the same measuring point. Wrong satellite data or an unsupported standard can make a working feed look faulty.
When to stop and get help
Stop for damaged cables, unexpected voltage or short-circuit warnings; ask a qualified installer or meter service. Do not bypass protection, change LNB power, DiSEqC/SCR, motor settings, calibration or firmware, or reset to test.
What to tell support
Save model, manual edition, software, measuring point, satellite/transponder, units and the original screen or error. Keep site identifiers private.
Original troubleshooting guidance based on the official sources below. Menu names can change. This is an independent guide, not a manufacturer service bulletin or a bench-tested repair.